Who we are
Our website address is: https://www.westcliffclacton.co.uk
Collection and use of information
We only collect personal information about you when you are booking tickets or requesting information or advice.
We may use personal information about you for a number of purposes, including:
to help to identify you when you telephone us to make an enquiry – for example, by asking you for your postcode or telephone number so that we can avoid disclosing information to a person who is not authorised by you to receive it.
Protection of information
We maintain strict security measures in order to protect personal information. This includes following certain procedures, for example to check your identity when you telephone us, encrypting data on our websites and in order to ensure compliance with all applicable legal requirements.
The internet
If you communicate with us via the internet then we may occasionally use email to contact you about our shows. When you first provide personal information to our website we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way.
Should a perfromance be cancelled with little notice, we will contact all bookers by email/SMS text as a matter of urgency.
People interacting with us on Social Media should be aware that they will be agreeing to the privacy policy of that site.When visitors leave comments on such sites, the data shown in the comments, IP address and other infomation will be collected.
Cookies
If you have an account on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Images on our site may be subject to copyright and should not be reproduced without consent.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site you can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor interaction may be checked through an automated spam detection service.